Frequent Questions

TERMS AND CONDITIONS

Will I receive a refund if I need to cancel? We do not offer refunds because it takes away from others who wished to book that calendar day. We are mostly serving our customers on the weekends and there are only so many days in the calendar year where we provide our services.

Is there a Rescheduling fee? There is not a fee to reschedule but you will lose your deposit from the first booking.

Does setup & delivery require extra fees? Setup, delivery, & breakdown are included in the price.

What is the time frame for the rental of the Teepees? All teepees are delivered the day of the party. We like to arrive 2-3 hours before your event. A scheduled time will be discussed for break down and pick up the next day.

How clean is the equipment? All of our teepees and equipment are inspected and properly cleaned and sanitized after each use. We inspect our teepees and they are spot cleaned in between use. Teepees are taken apart and thoroughly washed weekly. All of our linens are washed after each use. All of our accessories are inspected and sanitized via breakdown before reuse.

Can they be used outdoors? All of our equipment is for indoor use only.

How soon do I need to book for a Little Dreamers party? We suggest 3-4 weeks prior to the event. Anything less than 2 weeks or less will not give us time to honor any special requests such as any additional requests. 50% of the cost of the party is due at booking as a deposit for any of our party packages. The 50% comes off the balance.

Does any of the decorations require electrical outlets? No, all of our LED decoration are ran with batteries. An air pump will stay with you in case air mattress need more firmness.

How far out do you travel? Are any additional fee's applied due to mileage? We service Louisville Metro, & Surrounding Areas. Additional mileage fees will occur to any area outside of our 20 mile radius of our starting point. This will be relayed at the time of booking before payment is taken. We charge one flat fee of $50 for surrounding areas over the 20 mile radius. **Bookings out of town will be priced according to your location. No rate will be the same as the distance is not the same. Inquire for out of town bookings

We do not Rent out our Teepees for event usage. We are however available for booking to event planners.
*** We are not responsible for any illnesses. We require all parents to provide their own personal pillow for proper hygiene and to prevent the spread of germs! Our pillows are only used for decorations and lounging.***